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Information Technology

Managed Service Providers (MSPs) and IT service organisations worldwide are increasingly turning to the Philippines for offshore and outsourced talent to overcome various constraints and gain a competitive edge. These constraints include challenges in attracting and retaining top-tier talent and the ongoing pressure on revenue and profitability due to the commoditization of services that were previously handled by technicians but are now managed by end-users.
Considering these circumstances, business owners are reevaluating their human resource strategies. By leveraging the expertise and resources available in the Philippines, MSPs and IT service providers can effectively address these challenges and optimize their operations.
Some common IT roles that businesses often outsource:
  1. Software Developers: Specialized in various languages and platforms such as Java, .NET, Python, Ruby, and others.
  2. Web Developers: Experts in HTML, CSS, JavaScript, and various web frameworks and CMS platforms like WordPress, Drupal, and Joomla.
  3. Mobile App Developers: Skilled in platforms such as iOS, Android, and cross-platform development tools.
  4. Database Administrators (DBAs): Experts in managing and maintaining databases like Oracle, MySQL, SQL Server, and others.
  5. System Administrators: Handling server management, configurations, and maintenance.
  6. Network Engineers: Specialists in setting up, maintaining, and optimizing networks.
  7. Cybersecurity Experts: Roles such as security analysts, penetration testers, and security auditors to ensure the safety of systems.
  8. Cloud Engineers/Architects: Experts in cloud platforms like AWS, Azure, Google Cloud, etc.
  9. DevOps Engineers: Professionals focused on improving collaboration between development and IT operations.
  10. Quality Assurance (QA) Testers: Ensuring that software runs smoothly and is free of bugs.
  11. IT Support/Helpdesk: Offering technical assistance to internal employees or external customers.
  12. Business Analysts: Bridging the gap between IT and business needs, ensuring IT projects and systems align with company objectives.
  13. Systems Analysts: Evaluating and improving IT systems and infrastructures.
  14. Data Scientists and Analysts: Experts in extracting insights from complex data sets.
  15. Machine Learning Engineers: Specializing in designing and implementing machine learning applications.
  16. UX/UI Designers: Professionals who ensure software is user-friendly and visually appealing.
  17. SEO Specialists: Experts in optimizing website content for search engines.
  18. IT Project Managers: Overseeing IT projects from conception to completion.
  19. IT Consultants: Offering strategic advice on technology and its implementation.
  20. Infrastructure Architects: Designing the underlying IT architecture for businesses.
  • 1. Software Developers: Specialized in various languages and platforms such as Java, .NET, Python, Ruby, and others.
  • 2. Web Developers: Experts in HTML, CSS, JavaScript, and various web frameworks and CMS platforms like WordPress, Drupal, and Joomla.
  • 3. Mobile App Developers: Skilled in platforms such as iOS, Android, and cross-platform development tools.
  • 4. Database Administrators (DBAs): Experts in managing and maintaining databases like Oracle, MySQL, SQL Server, and others.
  • 5. System Administrators: Handling server management, configurations, and maintenance.
  • 6. Network Engineers: Specialists in setting up, maintaining, and optimizing networks.
  • 7. Cybersecurity Experts: Roles such as security analysts, penetration testers, and security auditors to ensure the safety of systems.
  • 8. Cloud Engineers/Architects: Experts in cloud platforms like AWS, Azure, Google Cloud, etc.
  • 9. DevOps Engineers: Professionals focused on improving collaboration between development and IT operations.
  • 10. Quality Assurance (QA) Testers: Ensuring that software runs smoothly and is free of bugs.
  • 11. IT Support/Helpdesk: Offering technical assistance to internal employees or external customers.
  • 12. Business Analysts: Bridging the gap between IT and business needs, ensuring IT projects and systems align with company objectives.
  • 13. Systems Analysts: Evaluating and improving IT systems and infrastructures.
  • 14. Data Scientists and Analysts: Experts in extracting insights from complex data sets.
  • 15. Machine Learning Engineers: Specializing in designing and implementing machine learning applications.
  • 16. UX/UI Designers: Professionals who ensure software is user-friendly and visually appealing.
  • 17. SEO Specialists: Experts in optimizing website content for search engines.
  • 18. IT Project Managers: Overseeing IT projects from conception to completion.
  • 19. IT Consultants: Offering strategic advice on technology and its implementation.
  • 20. Infrastructure Architects: Designing the underlying IT architecture for businesses.