Service Provider Professionals

Service Provider Professionals (SP Pro) offers your business access to a local team of IT professionals to provide comprehensive Managed IT services, that deliver proactive, end-to-end support and management for your organisation’s technology requirements.
SP-Pro is a leading provider of remote staff and virtual services across the IT and Real Estate sectors in Australia. We offer a range of services and personnel in technical, administrative and support roles, as well as entire teams for business process outsourcing (BPO) and project work.
outsourcing

Remote Staff Solutions

SP-Pro is a leading provider of remote staff and virtual services across the IT and Real Estate sectors. We also provide qualified and experienced personnel for administration and sales support roles across all industries

Proactive Maintenance and Updates

Regular maintenance and updates are essential to optimise the performance and security of your IT systems. SP-Pro utilises ‘best practice’ methodology and the latest office automation software which provides current system status as well as critical alerting to our technical teams.

IT Support Desk

SP-Pro’s IT support ‘desk’ provides a single point of contact for your staff for questions and technical issues. By providing timely assistance and prompt issue resolution, our IT support desk can help to minimise downtime and ensure that users can continue to be productive.

Cloud Services Management Azure/AWS

Harnessing the capabilities of cloud technology can significantly enhance the agility and scalability of your business operations. SP Pro can assist with cloud migrations, on-going maintenance and performance of your cloud applications, backups and disaster recover setup.

IT Support Desk

IT support desks can provide timely assistance and prompt issue resolution for technical problems. Whether it's a hardware malfunction, software glitch, or user error, having a dedicated team available to address and resolve these issues efficiently minimizes downtime and ensures business continuity.

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Network Monitoring and Management

Utilising our proactive network monitoring and management services, we maintain vigilant surveillance over your network infrastructure

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Specialised Virtual Staff Solutions for Australian Industries

  • Australian Owned / managed / invoiced
  • Local and International Staff
  • Local Customer management
  • Direct Engagement or Brokerage Service
  • Monthly Account Review
  • Flexible Contracts From 1 month
  • Trial Period available
  • ISO Certified International partners
  • ISO27001 Security
  • ISO9001 Quality Standards
  • Australian Privacy Standards
  • PCI-DSS Data Security
  • Regular security audits